Sophie
A household assistant you telephone
You have been the one remembering everything. Sophie takes the list off you — the appointments, the forms, the card that has to be mailed by Thursday. You call her, or you text her, the way you would any other person. Signing up takes a few minutes, and then there is nothing to enter: no app to learn, no family data to type into a system. She learns your household by talking to it.
Any calendar app
“You have a business trip on Monday.”
Sophie, the Wednesday before
“Take your dress clothes to the cleaners today, so they're back before you fly.”
Knowing the date was never the hard part. The hard part is the chain of small things it implies, each with its own deadline that lands days earlier — and somebody has to be running that chain, all week, for everyone.
Who is collecting whom. What has to go in the bag tomorrow. Which prescription is due, what the school said last week, whether anyone replied about Saturday. None of it is difficult. All of it has to be remembered, by somebody, all the time.
And it is not only this week. Keeping people close is the same work with a longer fuse.
All of it needs lead time, and all of it quietly became your job.
That work is invisible, unshared, and in most houses carried by one person. It is not a scheduling problem, and no shared calendar has made a dent in it — because the calendar still needs someone to keep it.
Sophie takes custody of the list. You tell her things in passing, the way you would tell someone who lives with you, and she remembers them for the household — including telling you in time to actually do something.
First, and the reason she exists
Appointments, pickups, permission slips, the prescription that needs reordering. And the longer-fuse things a calendar never catches: the card that has to be mailed, the birthday that needs a present bought a week out, the friend you have not called.
She raises them with lead time still on the clock, not on the morning they were due.
Second
The five-minute jobs that never take five minutes. Reordering what you have run out of, putting in an Amazon order, looking something up, filling a form you would otherwise do standing in the kitchen at eleven at night.
You ask on the phone. She does it, and tells you it is done.
She never holds your card. For a purchase she sets the whole order up at Amazon and texts you a checkout link, so the last step — confirming it and paying — is always yours.
Third
Over weeks she builds a picture of how your household actually runs — who does what, what tends to go wrong, what always lands in the same week. Then she notices the pattern before it becomes a crisis.
Three things fall on the same Tuesday. The car is booked in the morning you need it. That is the week she tells you on the Friday before.
The waiting list
Sophie is in active development and not yet open to everyone. Today she answers calls and texts over the real phone network, holds a conversation, and remembers what your household tells her. We are letting people in gradually so that each household gets set up properly. Sophie is US-only for now — she works on only US phone numbers while we are in early access.
Join the list and we will be in touch when there is a place. Joining the list does not sign you up for text messages — we text you only if you tick the text-message box.
Signing up asks for three things, and they are the only things you need to sign up: your name, a credit card, and the phone numbers that are allowed to call or text Sophie. It takes a few minutes once. After that there is nothing to download, because there is nothing to download to. You call her from the school parking lot on the phone already in your hand, and text her at ten at night without opening anything.
It also means the rest of the house can use her. A child's hand-me-down phone works. A grandparent's flip phone works. There is nothing for the least technical person in the family to learn, which is what stops the whole system from resting on you again.
Sophie is built for households, not individuals. Several people share one Sophie, and she knows each of them by the number they call from. So an arrangement one person mentions is an arrangement the household knows — one shared memory, instead of one person acting as it.
Only numbers your household has added can reach her at all.
Everything Sophie needs to know about your household, she finds out herself. No school calendar to import, no birthdays to key in, no evening spent entering your family's details into a system. She learns the house the way a person joining it would — by noticing what she does not know yet and asking.
Behind the answers she is building a picture: who is in the house, what matters to whom, how you like things done. When there is a gap, she sends a question. A few words back is enough, and you never have to answer.
Which is the point — most of what she knows arrives because she asked, not because you remembered to tell her. That is the maintenance work nobody should be doing.
Sophie · text message
Hey, this is Sophie. Have you got any birthdays you want me to know about, so I can make sure you get a card or present there in time?
An illustration of the kind of question she asks. She asks rarely, only of numbers associated with your household. If you don't have time to answer, just ignore it. If you do want Sophie's help, answer as much or as little as you want.
Sophie ends up knowing a good deal about your family's week. Here is exactly who touches it, named, rather than a promise that it stays in the house.
We do not sell or rent your household's data, and we never will — there is no advertising business here for your family's arrangements to feed. We do not use your conversations to train models of our own.
Deletion is real and final. Ask for your household's data to be deleted and it is gone, including from us. We cannot produce what we no longer hold.
Our providers set their own retention terms, which we do not control and which can change. DeepInfra states that it does not train on or sell what is submitted to its API, and keeps it only briefly for debugging. ElevenLabs retains request data by default unless zero-retention mode is in force. Both are worth reading yourself, and our Privacy Policy names them.
If you are going to hand over the remembering, you have to be able to rely on what comes back. Sophie does not overstate what she can do or claim to have done something she has not; I don't know and I can't do that are always available to her. She does not claim to be human, or to feel what she does not. And there are things she will not attempt at all: asked something that belongs with a professional, such as a doctor or a pharmacist, she says so plainly and does not answer it herself.
She is transparent with the household she serves, and keeps no hidden files on its members. The one deliberate exception is a surprise — a party or a present for someone who uses Sophie too — held until the day after the surprise. When she contacts someone on your behalf, that person is told they are hearing from Sophie on your behalf, not from you.
Household facts have a shelf life — who does the school run, which car is available, where a key lives. Sophie's facts carry validity, so a superseded one does not resurface just because it still reads as similar to your question.
That is the difference between remembering and merely retrieving, and it is what lets her raise something while there is still time to act on it.
Sophie is designed first for her, and judged on one thing: whether, week by week, that person has less to keep in their head than they did the week before.
A partner who wants to take a share and needs somewhere to find out what is actually happening. Children old enough to call and ask. An older relative who will never install an app but will happily pick up the phone.
Shared calendars, chore charts, colour-coded lists. They all work, as long as one person maintains them — which is the job you were trying to get rid of.
Sophie is a household assistant you telephone. She carries what you have been carrying alone, she runs the errands that eat your evenings, and she is honest with you — including about what she cannot do.
Join the waiting list